Support
Something not working, or a question that isn't answered below? Email support@subsctracker.com and include your device model and iOS version if you're reporting a problem.
Will my data move to a new phone?
Only if you sign in. Until then, only that app installation can access your anonymous account — replacing the device or reinstalling the app loses access to it. Open Settings → Account and sign in with Google or Apple to make the account recoverable. On the new device, sign in with the same account and your data comes back.
I bought Pro but I don't see it
Go to Settings → Plan → Restore purchase. You need to be signed in to the same Apple ID you used to buy it. Because Pro is a one-time purchase tied to your Apple ID, restoring never charges you again.
I'm not getting reminders
Check these three things, in order:
- iOS Settings → Subsc Tracker → Notifications — notifications must be allowed
- In the app, Settings → Reminder timing — at least one "days before" option must be selected for the cycle in question
- Reminders arrive in the morning, the selected number of days before a billing date. A subscription marked as cancelled does not generate reminders
How do I delete my account?
Open Settings → Account. If you have signed in, tap Delete account; if you have never signed in, the same option reads Delete all data. Both permanently delete your Subsc Tracker account and its subscription entries and settings from Supabase, and cannot be undone. The app then starts fresh and empty.
If you bought Pro, the purchase belongs to your Apple ID rather than to the deleted account — use Restore purchase with the same Apple ID to get it back.